Paul “Foo” Brockbank
5 Stars all the way for Great Scott - after searching for a local engineer, we did the obligatory Google Review looking for a reliable engineer.Made an initial enquiry, Scott got back to us within an hour. We required an additional radiator for our kitchen extension and had an issue with radiators in various parts of the house not heating up and not heating up equally on other radiators.We booked a slot, which worked for us and mutually convenient. Prompt & punctual. Obviously a busy time of year with people having heating issues approaching winter, but he said he’d be over as soon as.The heating issue was not a quick fix, but was confidently diagnosed. Scott went each room and bled all the rads and tried to balance as a starting point - out heating was not playing ball. Our house is over three floors.So, we planned another visit - new radiator went on in no time at all.Magna clean removed and cleaned. It was explained that a power flush may sort the issue, but would be more costly, so he went “old school” The main issue was the rads on the first & top floor not heating up properly.Scott quickly removed the rads on both floors, put them in the garden and connected a hose to blow out any sludge that may have been in the rads.There was sludge, not massive amounts, but a good diagnosis. Rads back on, then went back to re balance all the rads in the house. He probably got his 12k steps in for the day with all the stairs and running about.The house was left clean, tidy and you’d not known we’d had an engineer in who’d pulled up carpets and moved furniture other than when he left the house was a lot warmer on every floor.Absolutely no issue recommending Great Scott for plumbing & heating.We are planning a new boiler in the near future and possible upgrades, our first call will be to Great Scott - it would have been easy for an engineer to have come in and told us “we need to power flush the system” charged us an unnecessary fortune.Instead his knowledge, honesty and integrity showed his high level of professionalism and by far proved what is really important - an honest local traders person.A very friendly bloke who just got on with the job in a friendly manner.Appreciated.